Frequently Asked Questions

Everything you need to know about the Gold Standard of Vodka

What makes Au Vodka different from other spirits?

Au Vodka combines British heritage and luxury ingredients. Our vodka is five-times distilled and filtered through gold to ensure the highest level of purity and a signature smooth taste.

How long does shipping take for domestic orders?

Standard shipping typically takes 3-5 business days. We also offer express next-day delivery options for orders placed before 2 PM GMT, Monday through Thursday.

Are your flavored vodkas made with natural ingredients?

Yes, our flavored range, including Blue Raspberry and Fruit Punch, uses high-quality natural extracts to achieve our bold colors and vibrant taste profiles.

What is your return policy for damaged items?

If your gold bottle arrives damaged or defective, please contact our support team within 48 hours of delivery with photographic evidence for a full replacement or refund.

Do you offer international shipping?

We currently ship to select countries worldwide. Shipping fees and delivery times vary by location and are calculated at checkout based on local customs regulations.

Is Au Vodka suitable for vegans or those with gluten sensitivities?

Au Vodka is gluten-free and vegan-friendly, as it is distilled from premium grain and contains no animal-derived products in the filtration or flavoring process.